What pillow size should I use?
While you can use any pillow type, we recommend using a queen-size pillow (50 x 70 cm / 20 x 30 inches) to ensure the Pillow Insert is edge-to-edge under your pillow.
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Can I use my own pillow with Smart Nora?
Yes! Smart Nora is designed to work with your favourite pillow. The slow movement of Smart Nora’s insert is transferred through the pillow to your head, so the thickness, shape, or softness of your pillow doesn’t effect Smart Nora’s performance. ...
The Pillow Insert is hurting my neck.
If the motion from the Pillow Insert is hurting your neck when it's inflated, you can easily change the switch to adjust its height from high to medium (or to the lowest setting).
Is Smart Nora slowly moving my pillow all night long?
No. Smart Nora only activates when you are about to start snoring loud enough to wake up your partner.
Pump activates but there is no motion in the Pillow Insert?
Please perform these two steps to determine which part is causing the issue: 1. Check for airflow from the Base unit. Wiggle the tube left and right and gently pull off the nozzle on the Base. Press the the Bluetooth button on the Pebble to activate ...
User Manual
You can find our User manual here.